Frequently Asked Questions
How do I find the right spare part?+
Search by part number, equipment model number, or description using the search bar. You can also browse by brand or category, then filter by your equipment model to see compatible parts.
What if a part shows "Compatibility not verified"?+
Some parts do not yet have confirmed fitment data. Contact us with your equipment model and we will verify compatibility before you order.
Can I request a quotation instead of buying online?+
Yes. Use the Request for Quotation feature to submit a list of parts. Our sales team will review and prepare a quote, including for out-of-stock or hard-to-find items.
What payment methods are available?+
Bank transfer, cash on delivery (selected areas), manual/over-the-counter, and online payment (coming soon). We do not store credit card information.
Do you deliver nationwide?+
Yes. We offer store pickup, local delivery (Metro Manila), courier, and freight for bulk or heavy items.
Can I order if a part is out of stock?+
Some parts allow backorders. For others, submit an RFQ and we will source the part for you.